Return & Exchanges

RETURNS & EXCHANGES

Hoop Dreams Apparel Return and Exchange Policy

We are pleased to offer exchanges and refunds for items, provided there is no issue with the garment. Please note the following conditions do apply:

- Refunds: The orders are only eligible for a full refund if they are faulty or has any major issue.
- Exchange: We do accept exchange if there is any issue with the size of our apparel.
- Shipping Costs: Buyers are responsible for all shipping costs associated with exchanges and returns.
- Defective Items: If you receive a defective item, please contact us immediately, and we will assist you with a resolution at no additional cost.

 

CANCELLATION 

As soon as you place an order, we begin processing it. Hence, we are unable to cancel. 

If you have any questions, please fill out the contact form below.