FAQ
Ordering & Payment
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What payment methods do you accept?
- We accept all major credit/debit cards, PayPal, Apple Pay, and more.
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Can I modify or cancel my order after placing it?
- Orders can be modified after placing the order. Please contact our customer service immediately for assistance.
- Orders cannot be cancelled
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How do I apply a discount code?
- Enter your discount code at checkout. Make sure it is still valid and applicable to your purchase.
Shipping & Delivery
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How much does shipping cost?
- Shipping costs vary depending on your location and the delivery option you choose. Free shipping for orders over $50 (Australia-wide) and $110 (International)
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Do you ship internationally?
- Yes, we ship to most countries. Check our shipping page for a list of countries we service.
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How can I track my order?
- Once your order has shipped, we will send you a tracking number via email. You can also track your order through your account.
Returns & Exchanges
We are pleased to offer exchanges and refunds for faulty items, provided there is no issue with the garment.
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How do I exchange an item?
- To initiate a return or exchange, please contact our customer service.
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How long does it take to process a return?
- Returns are typically processed within 1-2 business days after we receive the item.
Wrong/Defective Items
- What do I do, I have a wrong/defective item?
- If you receive a defective item, please contact us immediately, and we will assist you with a resolution at no additional cost.
